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Listening Skills in Communication | IDEYL

Listening skills are one of the most important aspects of effective communication. It can help you to better understand others, lead more effectively, and improve your relationships.

But it’s also easy to forget about listening skills when you’re trying to be a good listener.

In this article, you will learn everything about listening skills.

What are listening skills?

listening skills

Listening skills are the ability to hear, interpret, and respond to what is being said. It involves understanding and hearing what is being said.

It’s important to note that not all listening is equal: most people consider active listening more valuable than passive.

Effective listening skills include:-

  • Actively engage with the speaker rather than just passively taking in information.
  • Asking questions and offer feedback on what you hear.
  • Just not sit there waiting for them to finish saying so that you can leave.

Types of Listening Skills

Listening skills are a vital component of communication and should be there to create effective two-way communication.

The human ear is capable of hearing sounds from 20 hertz to 20,000 hertz. However, we can only hear about 20% of those sounds because the range above and below our hearing capacity contains noises that are either too loud or too soft for us to perceive them as sound.

Hearing skills are not the same thing as listening skills

Listening refers to receiving and interpreting what someone else is saying.

1. Active listening

Active listening is a skill that everyone can learn.

Active Listening
  • Listen with your eyes and ears. Pay attention to what the speaker is saying
  • Use body language to show that you are listening, so he knows you’re engaged in what he’s saying.
  • Summarize what you heard after the person has finished speaking by asking for confirmation of what was said

2. Reflective listening

To check whether someone is listening reflective listening technique is used. It’s a way of showing that you’re paying attention and understanding what the other person is saying.

Here’s how it works: You listen, then repeat back what the person has said in your own words, without interrupting or adding anything new.

For example, if someone says “I feel really stressed out,” you might think about how best to repeat this sentence back so they know you understand them. You’d say something like “So you’re feeling really stressed?” This shows that you heard them correctly and understood where they were coming from with their statement about stress.

A more advanced version of this is to give examples of other times when someone was under stress (like during finals week).

Also Read: How to improve basic communication skills?

How to Improve Listening Skills?

Listening is an important part of communication, and it’s necessary for many different scenarios. It’s a valuable skill that you can improve with practice, and it will help you greatly if you work on it regularly.

Here are 10 tips that will help you improve your listening skills and be able to listen more effectively in the future.

1. Give Yourself Enough Time

One of the best tips to improve your listening skills is to give yourself enough time. This means not only allowing enough time for the other person to speak, but also giving yourself time to process what is being said.

Try not to interrupt and give yourself time to reflect on what has been said before responding.

Empathize – Put Yourself in Their Shoes (five sentences): Another great tip to improve your listening skills is to empathize with the speaker.

2. Put Down the Phone

When you’re talking to someone, give them your undivided attention. Not only will the person appreciate it, but you’ll also be able to really hear what they’re saying.

3. Avoid Multitasking

When you’re trying to do two or more things at once, your brain isn’t able to focus on any one thing, and you’re likely to miss important information. If you can, turn off any distractions and give the person your full attention.

4. Listen with Attention

The first step to becoming a better listener is to pay attention. When you’re listening, give the person your undivided attention. This means making eye contact, not interrupting, and not letting your mind wander. It can be difficult to do this, especially if the conversation isn’t particularly interesting, but it’s important to try.

We have two ears and one mouth, so we should listen more than we say.


If you can’t focus, try repeating what the other person is saying in your head as they say it.

5. Use Reflective Questions

Here are some examples of reflective questions that you can use:

  • How often do you find yourself really listening to others, without letting your mind wander?
  • When was the last time you had a conversation with someone, and afterward felt like you really understood them?
  • What are some topics that you find particularly interesting, and that you can have deep conversations about?
  • Do you usually let others finish speaking before jumping in with your own thoughts, or do you tend to interrupt?

6. Pay Attention to Non-verbal Cues

One of the best ways to become a better listener is to look for nonverbal cues. Body language, eye contact, and tone of voice can all give you clues about what someone is really saying.

If you’re not paying attention to these cues, you could miss important information.

7. Note Anything Out of the Ordinary

Try these points-

  • Pay attention to the person speaking – This may seem obvious, but it’s important to actually focus on the person and not let your mind wander.
  • Make eye contact – Maintaining eye contact shows that you are interested in what the other person has to say.
  • Don’t interrupt – It can be tempting to want to jump in and share your own thoughts, but it’s important to let the other person finish speaking first.
  • Ask questions – Questions help to make it more interesting.

8. Provide Feedback Afterward

This shows that you were paying attention and also allows you to clarify any misunderstandings. Additionally, try to avoid interrupting the speaker, make eye contact, and ask questions. Taking notes can also be helpful. Practicing active listening by deliberately focusing on what someone is saying will help you become a better listener overall.

9. Practice, Practice & Practice!

The best way to improve your listening skills is to practice, practice, practice! But how, you may ask? Here are a few tips to get you started:

  • Make a commitment to listen.
  • Listen with your ears AND your eyes.

10. Be Patient and Forgiving

To improve listening skills, it is important to be patient and forgiving. We all make mistakes, and sometimes we don’t listen as well as we should. But if you can be patient and forgive yourself and others, you’ll be on the right track.

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Importance of listening skills

A good listener is a person who understands and respects the speaker’s point of view. A good listener knows how to listen without interrupting or judging the speaker, and he or she uses that knowledge to help his or her partner feel comfortable.

It’s important for people with listening skills to be able to recognize when someone needs help expressing himself or herself, whether it’s through words or body language. The ability to listen also means being able to ask questions when necessary so that everyone fully understands each other’s perspectives on a given topic.

Listening skills are really important. They are a key to

  • Effective interactions
  • Successful relationships
  • Effective communication
  • Success in life

Listening skills are an important part of the communication process and an essential component in interpersonal conflict resolution.

If you want to succeed in your job search or any other area where you need good communication skills – such as sales or customer service – then it’s important that you learn how to develop listening skills.

A person with strong listening skills doesn’t only listen but actively engages in conversation by asking questions about what was said before him so that both parties can participate equally in an intelligent discussion about the issue at hand (or any other subject).

This will prevent situations where only one person dominates because he knows more than another.

This leads us back again full circle: Effective communication requires active participation from all involved parties.

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Difference between Listening & Hearing

Perhaps the most important distinction to draw when thinking about listening is that between hearing and listening.

Hearing is the physical process of perceiving sound waves through the ear

Listening is an active form of communication—a way of receiving information and responding to it.

For example, imagine you’re at a party where everyone is talking at once.

Your ears are open, but you aren’t paying attention because there’s so much noise then your mind will wander as different voices blend together.

Now imagine that same party again with just one person speaking: would your brain react differently? The answer may depend on whether or not the speaker has any new information for you; if they don’t seem like they’re saying anything particularly interesting (or useful), then chances are good that your brain will become bored and want something else instead—which could lead directly back into wandering thoughts.

Listening skills in communication

These skills are essential in all aspects of life, whether it be at work or in personal relationships.

Listening to others is one way we can learn more about them and experience new things. This can also help you understand what they are feeling or thinking, which is important when building strong relationships with other people.

How good listening skills can help in effective communication?

Good listening skills can make you more interesting and more focused without any distraction while any conversation & which brings to effective communication.

What are the types of listening?

There are 7 types of listening that include: 1. Informational listening 2. Discriminative listening 3. Biased listening 4. Sympathetic listening 5. Comprehensive listening 6. Empathetic listening 7. Critical listening 

What Did You Learn?

Listening skills are a vital component of communication and should be developed to create effective two-way communication.

These skills can be learned and improved through practice, training, or education.

Listening is not only an important aspect of speech, but it also plays a role in written language as well. It is more than just hearing your name called out in class or listening for the right time to answer questions; it includes paying attention to what is being said as well as understanding what has been heard so far before understanding the rest of the sentence or paragraph being read or spoken aloud by someone else.

Read Also: Leadership Qualities that Every Successful Leader Have!

The Bottom Line

Effective communication is the key to successful relationships, so it’s important to develop your listening skills. These skills will help you maintain better relationships with other people and also make you more successful in your career.

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